Billing terms and conditions

Last Updated: March 5th, 2026

By placing an order through Swoxi, you agree to the following billing terms and conditions. These guidelines are designed to provide a secure, reliable, and transparent payment experience for all customers.

Secure Payment Methods

We offer multiple trusted payment options to make checkout simple and secure. Accepted payment methods include:

Credit and Debit Cards: Visa, MasterCard, American Express, and Discover
Digital Wallets: Apple Pay and Google Pay
Online Payment Services: PayPal (when available at checkout)

All transactions are processed through encrypted and secure payment gateways. Swoxi does not store full credit card numbers on our servers.

Order Authorization and Charges

When you place an order on our website, the following process occurs:

Authorization: Your selected payment method is checked to confirm validity and available funds.
Payment Capture: Once checkout is completed successfully, the payment is processed and charged immediately.
Security Verification: To prevent fraud, we may review certain transactions. If suspicious or unauthorized activity is detected, Swoxi reserves the right to cancel the order and issue a refund to the original payment method.

Pricing and Taxes

Currency: All prices displayed on Swoxi are listed and charged in U.S. Dollars (USD).
Sales Tax: Applicable sales taxes may be added at checkout depending on state and local tax regulations related to the shipping address.
Price Adjustments: Product prices may change at any time without prior notice. However, once an order is successfully placed, the purchase price is locked and will not be altered.

Accuracy of Billing Information

Customers agree to provide accurate, complete, and up-to-date billing information when making a purchase. This includes your name, billing address, email address, and payment details.

Keeping your information current ensures that transactions can be completed successfully and allows our support team to contact you if needed regarding your order.

Order Cancellations

If you need to cancel an order, please contact our support team as soon as possible at support@swoxi.com.

If the order has not yet been processed, we will attempt to cancel it and issue a full refund.
If the order has already entered the fulfillment stage or has been shipped, it may no longer be eligible for cancellation. In that situation, please follow our Refund and Return Policy.