Terms of service
Last Updated: March 5th, 2026
Welcome to Swoxi. By accessing or purchasing from our website, you agree to comply with the terms and conditions described below. These terms apply to all visitors, users, and customers who interact with our website.
If you do not agree with these terms, please discontinue use of the website.
Eligibility and Acceptable Use
By using this website, you confirm that:
- You are at least 18 years old or have permission from a legal guardian.
- You will use the website only for lawful and personal purposes.
- You will not engage in behavior that may harm our website, our business, or other users.
Swoxi reserves the right to restrict access or take appropriate action if fraudulent, abusive, or harmful activity is detected.
Products, Pricing, and Availability
Products offered through Swoxi are displayed as accurately as possible. However, occasional errors, updates, or changes may occur.
We reserve the right to:
- Adjust pricing or promotional offers when necessary
- Update product descriptions or availability
- Limit or cancel orders at our discretion
- Discontinue products or services without prior notice
Please note that product colors and appearance may vary slightly depending on screen displays or manufacturer updates.
Orders and Payment
When completing a purchase, you confirm that the billing and shipping information provided is accurate and complete. By placing an order, you authorize Swoxi to charge your selected payment method for the total order amount.
Orders may be cancelled if:
- Fraudulent or suspicious activity is detected
- Payment authorization cannot be verified
- The item becomes unavailable or out of stock
If we cancel an order for any reason, a full refund will be issued to the original payment method.
Shipping and Processing
Orders are typically processed within 1–3 business days before shipment. Delivery times may vary depending on your location, carrier schedules, or other external factors.
Once an order has been transferred to the shipping carrier, delivery responsibility shifts to the carrier service and the customer.
For full shipping details, please refer to our Shipping Policy.
Returns, Refunds, and Exchanges
All procedures related to returns, refunds, and exchanges are explained in our Refund & Return Policy. By placing an order, you agree to review and follow those guidelines.
Intellectual Property
All content on Swoxi, including images, logos, graphics, text, product listings, and website design, is the property of Swoxi and protected by copyright and trademark laws.
Unauthorized copying, distribution, or reproduction of website content without written permission is prohibited.
Third-Party Services
Our website may include integrations or links to third-party tools, applications, or external websites.
Swoxi does not control these services and is not responsible for their policies, practices, or content. Users interact with third-party services at their own discretion.
Account Security
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
Limitation of Liability
To the maximum extent permitted by law, Swoxi will not be liable for:
- Loss of profits, revenue, or business opportunities
- Delivery delays caused by shipping carriers
- Damage caused by improper product use
- Indirect, incidental, or consequential damages
Customers are responsible for using products safely and according to their intended purpose.
Prohibited Activities
Users agree not to:
- Use the website for illegal or fraudulent purposes
- Attempt to hack, disrupt, or compromise website systems
- Copy product media or site content without authorization
- Misrepresent or impersonate Swoxi
Violation of these rules may result in restricted access or legal action.
Policy Updates
We may revise these Terms of Service periodically. When updates occur, the revised version will be posted on this page.
Continued use of the website after updates indicates acceptance of the revised terms.
Governing Law
These Terms of Service are governed by and interpreted under the laws of the State of Florida, United States.
Contact Us
Store Name: Swoxi
Email: support@swoxi.com
Phone: 813-758-4256
Address: 9326 Cerulean Dr, Riverview, FL 33578
Customer Support Hours:
Monday – Sunday | 8:00 AM – 6:00 PM EST
We aim to respond to inquiries within 12 hours during business days.