Privacy policy

Last Updated: March 5th, 2026

At Swoxi, protecting your personal information is a priority. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase through our store.

By accessing or using Swoxi, you agree to the practices described in this policy.

Information We Collect

We collect certain types of information in order to operate our website and provide our services.

Personal Information: This may include your name, email address, shipping address, billing address, and phone number when placing an order or contacting support.
Payment Information: Payments are securely processed through trusted third-party payment processors. Swoxi does not store complete credit card numbers on our servers.
Automatically Collected Data: When you visit our website, certain information may be collected automatically, including IP address, device type, browser type, pages viewed, and cookie or tracking data.

How We Use Your Information

Your information may be used for the following purposes:

Processing and delivering your orders
Sending order confirmations and shipment notifications
Providing customer support
Improving our website performance and user experience
Preventing fraud and maintaining platform security
Sending promotional emails or offers (only if you opt-in to receive them)

You may unsubscribe from marketing communications at any time.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your browsing experience. These tools help us:

Remember items added to your shopping cart
Store user preferences
Measure website performance and analytics
Deliver personalized advertisements through platforms such as Google or Meta

You may adjust your browser settings to disable or limit cookie usage if desired.

Payment Security

All transactions on Swoxi are processed using secure and encrypted payment gateways. Industry-standard security practices are used to protect customer data.

We do not store full credit card numbers or sensitive payment credentials within our systems.

Sharing of Information

Your information may be shared only with trusted partners necessary to operate our business. This may include:

Shipping Providers: To deliver orders to customers
Payment Processors: To securely complete transactions
Analytics and Marketing Platforms: To analyze traffic and improve website performance

Swoxi does not sell personal customer data to third parties.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data. These may include the ability to:

Request access to the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your personal data where permitted by law
Opt out of marketing communications

To exercise these rights, please contact our support team.

Children's Privacy

Our website and services are not directed toward individuals under the age of 13. Swoxi does not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. When updates are made, the revised version will be posted on this page with a new "Last Updated" date.

Continued use of our website after changes are published indicates acceptance of the revised policy.