Shipping policy
Last Updated: March 5th, 2026
At Swoxi, we aim to provide a clear and reliable shipping experience for customers throughout the United States. Our goal is to ensure every order is processed quickly and delivered safely.
We currently offer free shipping on all orders within the United States. At this time, we only ship domestically and do not provide international shipping.
Estimated Delivery Times
The following timeframes apply to most orders placed through our website:
- Order Cut-Off Time: 5:00 PM Eastern Time (ET). Orders placed after this time will be processed the following business day.
- Order Processing Time: 1–3 business days (Monday – Friday).
- Transit Time: 5–12 business days (Monday – Friday).
- Total Estimated Delivery Time: 6–15 business days.
Please note that delivery timelines are estimates and may vary depending on carrier delays, weather conditions, holidays, or other factors beyond our control.
Shipping Carriers
To ensure dependable delivery service, Swoxi works with established shipping providers within the United States, including:
- USPS
- UPS
- FedEx
- Regional carriers depending on destination
Shipping Costs
- Free Shipping: All orders qualify for free standard shipping within the United States.
- No Minimum Purchase Required
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing a tracking number. This tracking number allows you to monitor your shipment status through the carrier's tracking system.
Tracking updates may take 24–72 hours to appear after the carrier scans the package into their system.
Delivery Issues
If you encounter any delivery problems such as delays, lost shipments, or incorrect delivery status, please contact our customer support team as soon as possible. We will work with the shipping carrier to help resolve the issue and ensure your order arrives safely.
Contact Us
Store Name: Swoxi
Email: support@swoxi.com
Phone: 813-758-4256
Address: 9326 Cerulean Dr, Riverview, FL 33578
Customer Support Hours:
Monday – Sunday | 8:00 AM – 6:00 PM EST
We strive to respond to all customer inquiries within 12 hours during business days.